Tony
Registered: 01/07/09
Posts: 11
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| | 14/09/09 at 03:46 PM | Reply with quote | #1 |
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I completed all the paperwork and put in a claim to Royal Mail for a parcel which never arrived. They then wrote to me 24 days after the parcel should have been delivered to tell me that I should allow sufficient time for the parcel to arrive and contact them 14 days after the due date!
On top of that they had a contact number which after pressing various number options and listening to messages for 5 minutes only gave me details of how to obtain the form I'd already completed!
What a complete waste of my time.
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